Healthcare

Healthcare outsourcing is the game-changing strategy of entrusting specialized services to expert third-party providers like Quik Key. By offloading tasks like billing, benefit check, front desk tasks, IT support, and more, hospitals and clinics can cut costs, boost efficiency, and focus on what truly matters—delivering top-notch patient care and growth. Whether it’s administrative, clinical, or technical support, Quik Key ensures seamless operations, optimized workflows, and a healthier bottom line.

Patient Scheduling

This task is responsible for managing and coordinating patient appointments with healthcare providers, ensuring efficient use of time and resources. This role involves scheduling, rescheduling, and canceling appointments, confirming details with patients, and sending reminders to reduce no-shows. The coordinator maintains accurate patient records, handles special requests, manages waitlists, and ensures the timely flow of patients throughout the day. Strong communication, organizational skills, and proficiency with scheduling software are essential for this position to optimize both patient and provider schedules while ensuring a positive patient experience.

Medical billing

This task is responsible for reviewing and processing healthcare claims, ensuring that medical services provided are accurately documented and billed to insurance companies or patients. This role involves verifying patient insurance information, coding medical procedures and diagnoses according to industry standards, submitting claims to insurance providers, and following up on unpaid or denied claims. The medical biller ensures compliance with healthcare regulations, manages patient billing inquiries, and maintains detailed records of all billing activities. Attention to detail, knowledge of medical coding, and proficiency with billing software are essential for this position to ensure timely and accurate reimbursement.

Record management

This task involves overseeing the organization, maintenance, and security of patient medical records within a healthcare facility. This role includes ensuring that patient information is accurately entered, updated, and stored in both electronic and physical formats, while maintaining confidentiality and complying with healthcare regulations, such as HIPAA. The position also involves retrieving records when needed for patient care, ensuring proper documentation of medical histories, diagnoses, treatments, and billing information. Strong attention to detail, knowledge of medical record-keeping practices, and proficiency with electronic health record (EHR) systems are crucial to ensuring the integrity and accessibility of patient information.

Accounts Receivables Management

Ensuring prompt payment collections to maintain a healthy cash flow.

Benefits Management

Checking patient eligibility and benefits for specific services to ensure smooth workflows.